1. Overview
PrivateTrainedLLM.com ("we," "us," or "our") builds private, sector-specific LLMs for our clients. This policy explains what information we collect through our website and intake process, how we use it, and the choices you have. It applies to visitors to this site and to the businesses and individuals who submit information through our intake form.
2. Information We Collect
When you submit our intake form, we collect the information you provide, which may include:
- Company name, website, and years in business
- Business address (street, city, state, country, zip/postal code)
- Contact phone number and email address
- Business sector/niche, SIC/NAICS code (if provided), and number of full-time employees
- Your selected LLM type and hosting preference
We may also collect standard technical information automatically, such as browser type, device type, and general usage data, through normal web server and analytics logging.
3. How We Use Information
We use the information you submit to:
- Respond to your inquiry and scope your Private Trained LLM engagement
- Communicate with you about your project, including via phone or email
- Maintain records of client relationships and business operations
- Improve our site and intake process
We do not use the contact and company information submitted through our intake form to train any model, and we do not sell this information.
4. Company Data & De-Identification
If you choose to augment your baseline model with your own company data, that data is handled under the terms of a separate engagement agreement, not this website policy. Our team de-identifies company data prior to ingestion, and the de-identification process is verified via third-party data audit. Please inquire directly for full details on that process before sending us any company data.
5. How We Share Information
We do not sell your personal or company information. We may share information:
- With service providers who help us operate our site and process inquiries (see Third-Party Services below)
- With Tier 1/Tier 2 integrators you select, solely to coordinate an on-prem installation you've requested
- If required by law, subpoena, or other legal process
- In connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections
6. Third-Party Services
Our intake form is processed using Formspree, a third-party form-handling service. Information you submit through the form is transmitted to and stored by Formspree in order to deliver it to us. Formspree's handling of that data is governed by their own privacy policy. We encourage you to review it at their website before submitting sensitive information.
7. Data Retention
We retain intake and contact information for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with legal or contractual obligations. You may request deletion of your contact information at any time (see Your Choices & Rights below).
8. Security
We take reasonable technical and organizational measures to protect information submitted to us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Company data submitted for model training is de-identified prior to ingestion and verified via third-party audit, as described above.
9. Your Choices & Rights
Depending on where you're located, you may have rights to access, correct, or request deletion of your personal information, or to object to certain processing. To make a request, contact us using the information below. We'll respond within a reasonable timeframe and in accordance with applicable law.
10. Children's Privacy
Our site and services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be reflected on this page.
12. Contact Us
Questions about this policy or your information can be directed to:
PrivateTrainedLLM.com
Email: info@PrivateTrainedLLM.com
Phone: 1-650-308-4448
Silicon Valley / Bay Area — 1881 Page Mill Rd., Palo Alto, CA 94304
International Inquiries — 307 E Mockingbird Ln, Dallas, TX 75206